LG Electronics begins testing a robotic delivery service for grocery stores.
Service robots LG Cloi Servebot with three retractable drawers with a capacity of 15 kg each will be responsible for the delivery of customer orders. During testing, such delivery services will only be available to buyers of the South Korean chain of 24-hour retail stores GS25.
According to the developers, from Monday, Cloi Servebot will be able to bring goods directly to the customer’s door, since they are able to independently raise and lower the elevator., connecting to them wirelessly. Although so far the range of their movement is limited to a maximum of 9 floors up and the basement.
After a customer places an order through the KakaoTalk app, the store employees put the necessary products into the robot boxes and set the destination. Upon arrival at the desired location, Cloi notifies the customer of the delivery by call and text message. LG claims delivery wait time will not exceed 5 minutes, and customers will be able to track the movement of the robot..
The service should help busy office workers save time and reduce the number of contacts between people in the process of everyday shopping..
In South Korea, service robots have practically become an everyday occurrence. Since February of this year, other Cloi models have started delivering food in the Seoul restaurant Chejjemyunso, in one of the cafes in the city of Daejeon, a robotic barista began to serve customers, and since the end of last year, guests of Novotel Ambassador Seoul Dongdaemun Hotels & Residence orders are delivered to the room by robots by KT.
text: Ivan Malichenko, photo: LG Electronics